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Medicaid Support Services Coordinator

Full job description Responsibilities:Answer and manage incoming phone calls, receive and route communications from clients, County Assistance Offices (CAO), nursing facility staff, and other parties, directing inquiries to the appropriate benefits coordinator or attorney and scheduling appointments as needed.Interact with in-person clients and perform client services duties during appointments as needed.Triage new clients to the appropriate benefits coordinators and attorneys by level of need.Create,