Front Desk Staff

Business: Foxburg Inn
 
Position: Front Desk Staff
 
Responsibilities and Duties:

• Greet guests upon arrival and provide hospitable welcome
• Record client information in internal database and direct clients to their room(s)
• Take direct and indirect bookings and ensure all required information is captured
• Process customer payments and present them with their bill upon checkout
• Keep the front desk neat, orderly, and sanitized at all times
• Handle complaints of guests and inform upper management
• Monitor reviews on social networks
• Additional responsibilities as requested