• Service Coordinator II

    Posted: 11/21/2021

    FULL-TIME, 80 hours per pay
    DEPARTMENT:      MH/DS; Troy A. Wood Human Services Complex, Franklin, PA
                                        ($14.3496/hr. - $22.0653/hr.) Plus $750 sign-on bonuses if filled externally
    To provide case management services and supports, as well as link to and coordinate Early Intervention services and supports for infants and toddlers, birth to three years old, who demonstrate state and federally identified levels of developmental delays or who are likely, due to diagnosis or circumstances, to develop such delays.  To accept and work with any infants, toddlers, and their families who are residents of Venango County and are referred to the Early Intervention (EI) program, regardless of referral source. To provide, either directly or through linkage to, services and supports designed to improve the child’s development.




    Receives instruction and supervision from the Program Manager in regard to work duties.


    1. Conducts intakes/initial family interviews/assessments to determine the needs of infants, toddlers and their families.
    2. Provides an initial Ages & Stages Questionnaire screening on all children referred to Early Intervention, if deemed appropriate and agreed upon by the family.
    3. Coordinates the performance of initial and ongoing evaluations and assessments in a timely manner.
    4. Refers at-risk children to a tracking system and tracks at-risk children, if deemed appropriate and agreed upon by the family.
    5. Facilitates and participates in the development, implementation, review and modification of Individualized Family Services Plans (IFSP) on a timely basis.
    6. Facilitates timely transition planning for children exiting the Infant/Toddler EI program, including facilitating the development of a transition plan and meeting as required.
    7. Assists the family of an infant or toddler with a delay, disability, and/or otherwise identified as being eligible for Early Intervention in gaining access to Early Intervention services, as well as other services and supports identified on the IFSP. 
    8. Monitors progress on IFSP goals and strategies and makes revisions as needed.
    9. Informs the family of appropriate community resources and the availability of advocacy services.  Makes referrals to other community services/agencies as necessary.  
    10. Ensures that parents of all children eligible for the Infant Toddler Family (ITF) Waiver are properly instructed in the availability of that funding source. Completes the proper applications and documentation expeditiously.  Prepares and submits waiver paperwork and reports for Program Manager to review. Collaborates with the local County Assistance Office to ensure that all ITF waiver eligibility documentation is maintained.  Ensures that all waiver documentation is entered and updated in the state-wide data base in a timely manner.
    11. Facilitates the timely delivery of Early Intervention services.
    12. Assists the family in arranging for the infant or toddler with a delay/disability to receive medical and health services.
    13. Assists the family in identifying available EI service providers. Coordinates the provision of, and communication with, Early Intervention providers as well as other service providers/agency staff that the infant or toddler is referred to and/or receiving services/supports from. 
    14. Maintains accurate, timely documentation and records on individuals and their progress within their physical chart and on the state-wide data base as required.
    15. Maintains regular contact with the identified child’s parents/guardians and/or caregivers through home visits, phone contacts, virtual platforms, or written correspondence as required through EI regulations and the specific child and family needs.
    16. Maintains Excel caseload spreadsheets and prepares reports monthly and as requested by Program Manager.
    17. Assists with all EI cases, regardless of assigned Service Coordinator as deemed necessary and/or requested by Program Manager.
    18. Assumes primary responsibility for on-the-job and field training of new Service Coordinators and clerical support personnel assigned to the Early Intervention office.
    19. Helps identify training needs for the EI program, EI families and early childhood community, as well as plan, participate in and document EI trainings as needed.
    20. Assists with planning and coordinating childfind activities as needed, including preparing and delivering informational materials to targeted referral sources, and provide EI training to any interested parties as required.
    21. Assists in monitoring service delivery and quality of EI services and supports through session note and chart reviews, as well as service delivery observations. 
    1. Attends staffing, training and other meetings as required.
    2. Attends certification trainings as required under the PA Department of Human Services Annex A Title 55, Part VI.  Mental Health/Mental Retardation Manual, Chapter 4226 Early Intervention Services, ss 4226.29 Preservice Training and 4226.30 annual training.
    3. Performs other job-related work as required.
    1. Must be able to speak and understand the English language in an understandable manner in order to carry out essential job duties.
    2. Must possess effective communication and interpersonal skills.
    3. Must possess initiative and problem-solving skills.
    4. Must possess the ability to function independently, have flexibility and the ability to work effectively with clients, co-workers and others.
    5. Must possess the ability to maintain confidentiality in regard to individual’s information and records.
    6. Must possess the ability to make independent decisions when circumstances warrant such action.
    7. Must possess the technical knowledge of operating personal computers and other office equipment.
    8. Must possess a valid Pennsylvania Driver’s License and daily access to reliable transportation.  Travel will be throughout the county to complete assessments, monitor conditions, and provide interventions in individuals’ homes within the county.
    9. Must understand and comply with all mandatory reporting requirements of Early Intervention.
    10. Must possess the principles and practices used in social service work, and the ability to apply those principles and practices within the scope of the position.
    11. Must possess knowledge of social, economic and health problems and resources and be able to interact effectively with said resources on the individual’s behalf.
    12. Must possess the ability to conduct thorough, complete assessments using prescribed instruments and to determine the most appropriate, least restrictive level of care needed.
    13. Must possess the ability to plan and organize work and prepare adequate records and reports.
    14. Must possess the ability to practice organizational and stress management skills and to practice use of good judgment.
    15. Must possess the ability to deliver and evaluate appropriate services to individuals and to monitor the effectiveness of such services.
    16. Must possess some technical knowledge of operating personal computers and related software, or the ability to learn and operate with reasonable accuracy and speed.
    17. Must possess ability to interpret regulations, policies and procedures, and apply them accordingly.
    18. Must possess the ability to work with persons who have physical, mental, or emotional disabilities, who are economically disadvantaged and may be involved in the court system, and advocate on their behalf.
    19. Must possess knowledge of child development or the ability to obtain and apply such knowledge to assess a child’s strengths and needs.
    20. Must possess the ability to research medical conditions and diagnoses in order to assess the impact on child development.
    21. Must possess the ability to learn to write goals and strategies related to the specific IFSP treatment goals and strategies identified for a child and family.
    22. Must be able to interact effectively with internal agency staff, state department staff, therapists, provider agencies, attorneys, and court.
    23. Must possess a high level of collaboration and coordination skills in order to assist in meeting the needs of the child and family.



    Associate’s degree majoring in social welfare and 3 years of professional casework or human service experience; or a bachelor’s degree majoring in social welfare and 1 year of professional casework or human service experience; or a bachelor’s degree in an unrelated field with at least 12 credits in social welfare and 2 years of professional casework or human service experience; or a bachelor’s degree and successful completion of an accredited casework intern program; or successful completion of 6 month probationary period as a Service Coordinator I.
    • Must work in conjunction with employer to apply for Act 34 PA State Police Criminal History, Act 151 PA Child Abuse and FBI clearances prior to employment.  Clearances currently possessed that are less than 4 years old will be accepted until new clearances are available. All clearances must reflect acceptable results. 
    • Must not appear on Preclusion Lists as defined by “Pennsylvania’s Medical Assistance Bulletin 99-11-05 Provider Screening of Employees and Contractors for Exclusion from Participating in Federal Healthcare Programs.”
    • Must successfully complete pre-employment drug screening.
    All interested, qualified individuals should contact Human Resources at 814-432-9551.  A Venango County internal application is required.  Successful candidate must remain in position for a minimum of one (1) year before applying for lateral transfers to other departments.  Promotional opportunities are exempt from this procedure.
    Management reserves the right to fill Service Coordinator II positions at the Service Coordinator I level ($12.7740/hr.) in the event the Service Coordinator II qualifications are not met.  Service Coordinator I qualifications:  Associate’s degree with a major in the social welfare field and 2 years of professional social casework or human service experience; or Bachelor’s degree with a major in the social welfare field; or Bachelor’s degree in unrelated field with at least 12 credits in the social welfare field and 1 year of professional social casework or human service experience.
    Qualified applicants must pass an interview.

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