Consumer Business Supervisor

National Fuel is currently seeking a Consumer Business Supervisor for an outstanding career opportunity in our 
Consumer Business department located in Erie, PA. National Fuel is proud to have an inclusive workplace where 
hard work is rewarded, and promotion from within is supported. We offer exciting career opportunities for talented 
and ambitious job seekers and encourage you to apply today.
PRIMARY RESPONSIBILITIES:
• Direct management of hourly employees in an office setting.
• Management areas of the department include Phone Center, Quality Assurance, Billing and Customer 
Accounting, Collections, and Special Programs.
• Ensuring compliance with state regulations, service quality performance goals, customer accounting and 
other back-office functions.
MINIMUM QUALIFICATIONS:
• Bachelor’s Degree 
• Exceptional customer service, communication, and problem-solving skills
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Ability to work independently as well as in a team environment
• Proven ability to lead, coach, and motivate a team to meet performance goals
• Ability to analyze performance metrics and implement process improvements
• Experience with collecting, organizing, and analyzing data
PREFERRED QUALIFICATIONS: 
• Bachelor’s degree with a concentration in Business Administration, Accounting, Mathematics or related 
field.
ABOUT NATIONAL FUEL:
National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the 
most important part of our Company and have made us who we are today. We are dedicated to the communities 
in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. 
HOW TO APPLY:
Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment 
drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to 
jobs@natfuel.com by May 4, 2026. Attachments with a .docm extension will not be accepted.